Frequently Asked Questions
Everything you need to know about your Talking Heads experience.
What is your standard shipping policy?
We offer free standard shipping on all orders over $75. For orders below this amount, a flat rate of $5.99 applies. Most orders are processed within 1-2 business days and arrive within 5-7 business days.
How do I return or exchange an item?
We want you to love your fit. You can return or exchange unworn items with original tags attached within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a relaxed fit or sticking to your true size for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically produced?
Yes, sustainability and ethics are at the core of Talking Heads. We partner exclusively with Fair Trade certified factories that ensure safe working conditions and fair wages for all garment workers.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking page so you can follow your package's journey.